ITB Help Center
How-To GuidesScheduling

Service Categories

Configure the types of services you offer.

Overview

Service categories define the types of Orders you handle. They appear as options when creating a new Order and in your public booking page.

Managing Categories

Navigate to SchedulingCategories in the sidebar.

The scheduling page showing configured service categories
The scheduling page showing configured service categories

Adding a Category

Click Add Category.

Enter a Name for the service type (e.g., "Standard Residential", "Commercial") and choose whether it's Active on booking — whether clients can select it on your public booking page.

Click Save to add the category.

Editing

Click on any category to open its detail page, where the remaining options live:

SettingDescription
DescriptionAn optional description of the service
Lead TimeMinimum advance booking time for this service
Hide PricingOptionally hide pricing from the booking page
PricingTier-based pricing, or area-based pricing calculated per square footage

You can also configure property type options, property size pricing, additional services, and additional information items for the category.

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