ITB Help Center
How-To GuidesBilling

Creating Invoices

How to create, send, and manage invoices for your services.

Overview

ITB Dashboard integrates with Stripe to handle invoicing and payments. You can create invoices from any Order detail page.

The Billing page showing the invoices list with their statuses
The Billing page showing the invoices list with their statuses
Manager only

Creating an Invoice

Navigate to the Order detail page and click the Billing tab.

Click Create Invoice. The line items come from the Order's pricing. Optionally set a due date, then click Create Draft — the invoice is created in Draft status.

When you're ready to bill the client, click Finalize & Send. The invoice is finalized in Stripe, moves to Unpaid, and the client receives a payment link via email.

Invoice Statuses

StatusDescription
DraftInvoice created but not yet finalized
UnpaidInvoice sent to the client, awaiting payment
PaidFull payment received
Partially PaidPartial payment received
RefundedFull refund issued
Partially RefundedPartial refund issued
VoidInvoice cancelled and voided

Payment Methods

Clients can pay invoices online via the payment link included in the invoice email. Supported payment methods depend on your Stripe account configuration.

Connect your Stripe account

To enable invoicing, connect your Stripe account in SettingsInvoices.

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